Terms & Conditions

Please note we are a non smoking establishment. It is against the law to smoke on our premises. If any guest is found smoking on our premises we reserve the right to request them to leave. A cleaning charge of £100 will be levied.

A deposit equal to one nights stay is required to guarantee a reservation. Seven day notice of cancellation is required for a refund. If cancellation occurs within the seven day period 50% will be charged. A cancellation period of less than 48 hours will result in no refund of deposit.

We are happy to accept Debit card, Visa, MasterCard, or electronic transfer of funds for payment of deposit or balance. Where possible we would prefer payment by debit card.

Online booking and secure online payment of the deposit is available on the website.

Check in and out times

Check in is any time after 14:00 and before 18:00 hrs. Check in outside of those times can be arranged. Please phone or request on booking.

Check out is by 10:00 on the day of departure. If the room is not vacated by this time, the customer will be liable for payment of another night. Later check out can be arranged in most instances by prior arrangement depending on the proposed arrival of the next guest.

Equally we offer the service to guests where we can hold luggage after check out time and until 1800hrs on the day of departure, again by prior arrangement.

Guests will not be admitted after 2300 hrs out of consideration for other guests. Prior arrangement or unusual or unavoidable circumstances will be taken into consideration.

Any complaint regarding the guest house must be brought to the attention of the management as early as possible during your stay.

Right of Refusal
We reserve the right to refuse a guest both entry and accommodation if on arrival we consider the guest to be under the influence of mood enhancing substances, e.g.  Alcohol or drugs. We also reserve the right to refuse entry to guests behaving in an abusive or threatening manner.

Privacy Policy
Personal information collected from you is used to fulfil your request for services.
Clairmont Guest House will not seek or hold information about you which is excessive for its purpose. We will not modify, copy or redistribute any of your personal file information .All details held about you no longer necessary will be deleted from our system